At Nimblewares (“we,” “us,” or “our”), we prioritize protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices for data handling when you visit our website, nimblewares.com, or interact with our services. By accessing or using our site, you consent to the terms described herein. If you have questions, contact us at support@nimblewares.com.

1. Information We Collect

We collect data to enhance your experience and improve our services. This includes:

a. Personal Information You Provide

  • Account Creation: Name, email address, shipping/billing details, and payment information (processed securely via third-party providers like Stripe or PayPal).
  • Customer Support: Records of communications (emails, chat logs) to resolve inquiries.
  • Surveys/Promotions: Optional responses to feedback requests or contests.

b. Automatically Collected Information

  • Website Usage: Device type, browser, IP address, pages visited, and time spent via cookies/analytics tools (e.g., Google Analytics).
  • Location Data: Approximate geographic location based on IP address to customize content (e.g., currency, promotions).

c. Third-Party Sources

We may supplement data with publicly available information (e.g., social media profiles) if you link accounts or engage with our social media channels.

2. How We Use Your Information

We process data for legitimate business purposes, including:

  • Order Fulfillment: Processing payments, shipping products, and providing order confirmations.
  • Personalization: Tailoring product recommendations, offers, and website content to your preferences.
  • Communication: Sending transactional emails (order updates) and marketing messages (newsletters, promotions) if you opt-in.
  • Security & Compliance: Detecting fraud, preventing unauthorized access, and complying with legal obligations (e.g., tax reporting).
  • Analytics: Improving site functionality, user experience, and marketing strategies through aggregated data insights.

3. Sharing Your Information

We do not sell your personal data. We may disclose it to:

  • Service Providers: Trusted partners (e.g., payment processors, shipping carriers, email marketing platforms) who assist in operations under strict confidentiality agreements.
  • Legal Requirements: If required by law (e.g., subpoenas, court orders) or to protect rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or bankruptcy, your data may transfer to a successor entity.

4. Your Privacy Choices

  • Access/Update Data: Log into your account to edit personal details or request a copy of your data.
  • Opt-Out of Marketing: Unsubscribe from emails via the “unsubscribe” link or adjust preferences in your account settings.
  • Cookie Controls: Adjust browser settings to block cookies, though this may limit site functionality.
  • Data Deletion: Contact support@nimblewares.com to request account deletion (subject to legal retention requirements).

5. Security Measures

We implement industry-standard safeguards, including encryption (SSL/TLS), secure payment gateways, and restricted access to data. However, no method is 100% secure; we cannot guarantee absolute protection.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without parental consent. Contact us immediately if you believe we’ve inadvertently collected such information.

7. Changes to This Policy

We may update this policy periodically. The “Effective Date” at the top reflects the latest revision. Continued use of our site after changes constitutes acceptance.

8. Contact Us

For questions or concerns about your privacy, email support@nimblewares.com.